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      CarMax

      Engaged Employer

      CarMax reviews

      Great company overall - Anonymous employee CarMax Employee Review

      3.0
      Jan 24, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great core values, Great people with great attitudes, fellow associates become more like family than coworkers, great place to start at or finish with.

      Cons

      Some of the jobs do not seem as important as others, people are sometimes promoted when not fully ready, management doesn't always engage in the right management techniques

      Explore other reviews about CarMax

      5.0
      May 3, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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