Not the place it used to be - Sales Manager CarMax Employee Review

1.0
Jun 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Stability Salary is competitive Benefits Some coworkers are committed to quality

Cons

Senior Management not trust-worthy No constructive feedback, only third party feedback on what Senior Managers say your opportunities The focus is no longer on customer and employees, it's only profit-making Career development has become political

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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