Unlike Any Other Place I've Worked - Senior Manager CarMax Employee Review

5.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

CarMax is an amazing place to work. It is unlike any other corporate environment that I've ever worked in. 1. Your supervisor cares deeply about you as a person. I have never had a supervisor care this much about my professional development. I have weekly check ins, I always know where I stand and she ALWAYS has my back. I've been in conversations talking about making sure we think about how to prevent burnout for certain associates and how to make things better for people. 2. It is very flexible. I have worked at home since I began working with CarMax, however, I've been able to work with my supervisor to make sure I can meet the bus every day. There is also a lot of respect for time away from the office - if you are out, people do not try to contact you or ask you to deal with things. 3. They really do work hard to live up to their values. When I interviewed, I thought that everyone was putting the company in the best light. Everything they talked about is true. I keep waiting for the other shoe to drop - but seriously, it is as good as advertised. 4. I have all of the tools and resources I need to do my job.

Cons

The interview process is intense! It really is designed to make sure the right people are hired, but it is stressful for the candidate.

Explore other reviews about CarMax

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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