Mixed Feelings - Sales Consultant CarMax Employee Review

4.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of the sales managers are amazing to work for. When you put in your hours it can be lucrative pay. They commend you on a job well done. Performance is measured in every aspect of your job. Detailed reports to help you succed in areas where you may be lacking. They have plenty of resources to help you become a great sales associate. Carmax's online university for sales associates is amazing.

Cons

Medical Insurance premiums are way to expensive. Some of the managers act like if sales associates are criminals and they are the warden, instead of helping us make a sale.

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5.0
May 3, 2026
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CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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