There are too many senior managers who are in over their heads. - Anonymous employee CarMax Employee Review

1.0
Jan 14, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good.

Cons

They HAD a pention plan. Senior managers should not be the head of a department unless they understand how it operates. Not enough porters in the winter. People are pulled from all departments to clean snow from cars.

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5.0
May 3, 2026
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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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