Automotive sales not that enjoyable. - Sales Associate CarMax Employee Review

4.0
Mar 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Great co-workers. Closed Sundays, 5 day work week. Strong company financially and an award winning Buisness model.

Cons

Trying to advance is like pulling teeth. All commission. No salary whatsoever. Way too many reports for us to keep track of. Training is very detailed but gets over done.

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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