Manager Of Operations- responsible for production, service, and associate development. - Operations Manager CarMax Employee Review

5.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Compensation, communication, great team work atmosphere, feed back can be easily given, associate care and communications package, bonus, demo car, ect.

Cons

Have to move all over the U.S. to advance in position. Regionals play favorites or promise future career opportunities that cannot be delivered.

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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