Great place to work - Anonymous employee CarMax Employee Review

4.0
May 14, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it is a great company to work for. Its one of the top 100 best and also in the top fortune 500. Medical plan is extremely competitive compared to what else is there in the industry.

Cons

It is a retail store after all. So the schedule you work varies based on the needs of the company.

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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