It is a good place to work with the exception of the schedule. - Senior Buyer CarMax Employee Review

4.0
Jun 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Carmax is a friendly place to work. Great atmosphere and room for advancement based on performance not tenure. Great learning tools

Cons

Schedule is horrible. Nights, weekends, holidays. Required to attend some workshops that are not always benificial. Same new ideas introduced every few years and pitched as a great new improved way of doing business

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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