Cushy job, poor execution. - Mechanical Associate V CarMax Employee Review

3.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay (hourly), don't have to bring personal tools to the shop, fun to work on a team with a common goal. Cars sometimes have a ton of problems so if you like diagnose and fix cars.

Cons

Job is too cushy, seniority is the ultimate decider if you're "good" or not. Favoritism and lack of communication. Region cuts hours frequently. Everyone at the same position gets the same pay (1 dollar shift differential for night shift) so there isn't much incentive to do more work or go above and beyond unless the individual really wants to.

Explore other reviews about CarMax

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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