Good Company - Customer Service Representative (CSR) II Cardinal Health Employee Review

Schedule, Culture, Location, Remote, People

Hybrid, I wish they were more competitive with Salary or else I might have stayed there.

-Remote (may be slowly moving away) - weekly pay - family-friendly/flexible. I didnt feel pressured to work if I had obligations and needed to take off - good managers

-team members can be passive agressive on calls/talking over each other or arguing in teams chats, and speak negatively about others on calls. -tech team off shore. Makes it harder to get answers or have to schedule meetings only in the mornings. -no set structure or ground rules on team processes. They change rules on process on the fly. No approvals from leadership -Retention policy is very short. Saving work in multiple places and no real source of truth. - Gaps found after development - Teams lack experienced leaders who genuinely want to help others. -Claim to run agile but doesnt follow it. -not much diversity -benefits through the contracting company were not affordable at all