Avoid Enterprise IT (EIT) positions. - EIT, Help Desk Analyst, Password Resets Cardinal Health Employee Review

1.0
Jan 9, 2011
Recommend
CEO approval
Business Outlook

Pros

- Decent Benefits - Overall nice people - On site cafeteria

Cons

Beware of misleading "Enterprise IT" or EIT job titles at Cardinal Health, I worked there for six months and regret it. I only worked there because there were no jobs in the area during that time. If you're looking to work in their Information Technology department read below and avoid this place at all costs. Bullet Points: 1) They misrepresent their job titles and role descriptions. For example: EIT End User Analyst, Password Resets - basically means CUSTOMER SERVICE REPRESENTATIVE in the real world. You follow phone scripts and can't be creative or you get yelled at. 2) Micromanagement: They monitor everything you do... For example, if you miss just one call and they yell at you sweatshop style. Very unprofessional. 3) Since this place is basically a call center they have the same crazy rules as other call centers regarding attendance and promotions. Saddest point was seeing talented people with Bachelors Degrees and Masters work at a fake IT call center such as Cardinals.They all dream of getting that job promotions but nope, that won't happen unless you work there for 2 years or more or suck up to the bosses there. In conclusion if you're looking to work in their IT Department, run for the hills! Avoid this place at all costs. YOU'VE BEEN WARNED.

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5.0
Jun 4, 2026
Recommend
CEO approval
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Pros

Schedule, Culture, Location, Remote, People

Cons

Hybrid, I wish they were more competitive with Salary or else I might have stayed there.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Remote (may be slowly moving away) - weekly pay - family-friendly/flexible. I didnt feel pressured to work if I had obligations and needed to take off - good managers

Cons

-team members can be passive agressive on calls/talking over each other or arguing in teams chats, and speak negatively about others on calls. -tech team off shore. Makes it harder to get answers or have to schedule meetings only in the mornings. -no set structure or ground rules on team processes. They change rules on process on the fly. No approvals from leadership -Retention policy is very short. Saving work in multiple places and no real source of truth. - Gaps found after development - Teams lack experienced leaders who genuinely want to help others. -Claim to run agile but doesnt follow it. -not much diversity -benefits through the contracting company were not affordable at all

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