4.0
Sep 12, 2008
Recommend
CEO approval
Business Outlook
Pros
You can make a difference in improving the healthcare delivery system. You can really improve the quality of care that your subscribers get. There are some excellent, incredibly dedicated and bright people at CareFirst.
Cons
They chew you up and spit you out. Upper management does not walk the talk. They want change, but won't invest or make the leadership commitment to do so. The politics get in the way of doing what is right for the customer. Still a lot of in fighting as the result of the DC merger. Every time you go to a doctor for a personal visit, be prepared for the front office to roll their eyes when they hear you work for BC/BS.