Pas mal - Téléconseiller Cars.com Employee Review

Highly collaborative culture and lots of humility, people take ownership of their work and care to see it through to the end, and everyone is approachable and easy to work with.

New leadership means lots of unknowns at the moment.

Cars.com or CARS or CARS Commerce (whatever you want to call this company) is going through its own internal identity crisis. Over 7 years ago, this company was one of the best to work for. However, over the last few years, many “bad actors” in leadership have snaked their way through bad performance and rewarded with promotions. The few good people that remain are the only positives of the company. It seems, though, after every yearly layoff, more and more of these OG employees that “bleed purple” are forced out via PIP or Re-Org.

The cons list is long… it all starts with an HR department that creates job titles and requirements out of thin air but then doesn’t abide by any of them for their cronies. A constantly changing pay plan seems to be a way to confuse Sales and justify reasons not to pay. You must constantly watch your pay checks to ensure they’re accurate (just like at a car dealership; ironic?). Then they tout all the other benefits of working for the company to mask all the wrong being done.