Cars.com Reviews | Glassdoor

Cars.com Reviews

Updated May 24, 2017
306 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
Cars.com CEO & President Alex Vetter
Alex Vetter
121 Ratings

306 Employee Reviews

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Pros
  • They had cutting edge technology and excellent work/life/balance which made it easy for Recruiters to find good talent to want to work for Cars (in 66 reviews)

  • great culture, work flexibility, work from home policy (in 22 reviews)

Cons
  • Very low pay compared to industry averages (in 15 reviews)

  • Hard to move up unless you want to move to another market (in 8 reviews)

More Pros and Cons

  1. "Awesome Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Chicago, IL
    Former Employee - Regional Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cars.com full-time (More than 3 years)

    Pros

    I worked at Cars.com for nearly four years and could not be more satisfied with my experience with the company. Cars.com employs some of the best people I have ever worked with and has a culture that is second to none. Cars.com also provides one of a kind career pathing opportunities for all of their employees. During my tenure I was able to experience four different roles within the sales department. I always felt empowered/supported by upper management and will cherish the nearly four years I spent with the company. I have and will continue to refer my friends to work for Cars.com.

    Cons

    My only con is that our office was a bit out dated but Cars is moving to a brand new state of the art building next month. This will make it even easier to win the war on talent in Chicago.


  2. Helpful (1)

    "Keep looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Developer in Chicago, IL
    Former Employee - Front End Developer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cars.com full-time

    Pros

    People and management were like family.
    Awesome in 2012 until ownership changed.

    Cons

    Management changed to Gannett, reorg'd as TEGNA... People and management totally out for themselves to the point of ruthless.

    Advice to Management

    Take responsibility for encouraging mid level managers and up to create such an environment.
    Sell it


  3. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Media Representative in Philadelphia, PA
    Current Employee - Digital Media Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cars.com full-time (More than a year)

    Pros

    Company Culture
    Sales Incentives
    Work/Life Balance
    Product
    Mileage reimbursement/Expenses to clients

    Cons

    Saturated market/Competitive - Hard to sell when other third party sites are undercutting. Constantly re-selling value.

    Advice to Management

    Acquire another company to give us better market share!


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  5. Helpful (5)

    "All Talk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cars.com full-time (More than a year)

    Pros

    Competitive Compensation, Embrace Trends, Collaborative

    Cons

    Us versus Them Mentality, Dishonest Leadership, Committed to Easy Way Out, Low Morale

    Advice to Management

    Practice what you preach and let your teams work within the process you establish, instead of simply paying lip service to it.


  6. Helpful (2)

    "Inside Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Chicago, IL
    Former Employee - Inside Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cars.com full-time (More than 3 years)

    Pros

    Overall good company, product and go to market strategy. Positive culture was the biggest pro, as I met some great friends.

    Cons

    Need to provide a more competitive salary, not in align with all the booming tech companies. Specifically, the base is very low.

    Advice to Management

    Need to have better management across the board. I found management to be very gossip oriented, not equipped to motivate or lead a team. It's a shame because the leaders of this company are the best in the business. Additionally, please treat inside sales people with more respect as they are the heart of the business in penetrating small markets to go to the field.


  7. Helpful (1)

    "Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Chicago, IL
    Former Employee - Financial Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture
    Highly motivated colleagues
    They invest in their people

    Cons

    I don't see a big future for this company, with facebook and other high-traffic sites, I don't belive cars.com stands a chance.

    Advice to Management

    Keep up the good work


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cars.com full-time (Less than a year)

    Pros

    Good benefits, decent work-life balance

    Cons

    Not the same company from +8 years ago unfortunately...


  9. "great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cars.com full-time (More than 5 years)

    Pros

    base is fair but commission structure is amazing opportunity for growth

    Cons

    base ay for field reps could be better. territory changes a lot no choice to pick where you want to sell into


  10. "Great sales job, somewhat limited earning potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Jacksonville, FL
    Former Employee - Sales in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cars.com full-time (More than a year)

    Pros

    The culture is second to none. I've been in a few sales gigs and this was by far and away my favorite. My manager was easy to work with, the teammates were helpful, and the goals and pressures were all in line with my expectations. The onboarding process is the smoothest I've ever had. Truly a great company to work for in your 20s or early 30s.

    Cons

    Limited earning potential in some markets. I know I had very limited potential ahead of me and that is ultimately why I moved on.

    Advice to Management

    Maybe incremental pay raises throughout the year for reps who are hitting goals. Dont change the pay plan so drastically every year.


  11. Helpful (1)

    "Limited Growth Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cars.com full-time (More than a year)

    Pros

    Well defined culture and great cross functional collaboration,

    Cons

    Space is outdated, products lack innovation, lean teams and easy to get burnt out. Limited opportunity for advancement with most teams.

    Advice to Management

    Invest in your core teams such as Finance and HR. They deserve opportunities for advancement too.


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