Cars.com reviews

2.7

35% would recommend to a friend

(671 total reviews)
avatar

Alex Vetter

43% approve of CEO

19% positive business outlook

Cars.com has an employee rating of 2.7 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cars.com employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

671 reviews
1.0
Jun 9, 2026

Once great company now lacks soul and support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be great. Hard to think of any pros now. But before, it was amazing under AV.

Cons

They lost any ounce of soul and human decency. You are just a number now. Literally my manager knew my employee number. They almost make you feel like you are worthless, always failing, and don't think about going somewhere else, because you kind of suck. Knit picking everything. Even though I was a top performer for several years in a row. Corp change, with new President who brought her friends in... no auto experience. It went from bad to worse. More pressure, more layoffs... they have to pay her friends somehow. The weird thing here is, they let sales go, but kept bad middle management. I quit and got a new job elsewhere. It's ok to leave. You are valued elsewhere. I promise! Good news is, how bad they are there, makes you want to work hard for your new place because everywhere and anywhere else is so much better!

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work virtually and nothing else

Cons

AVOID at all costs. The company treats you like a machine, and upper management does not care about you as a person. Management does not invest in employee growth and constantly provides negative feedback without offering solutions or clear examples of how to improve. There are constant changes without any heads-up, as well as frequent layoffs. The new CEO also changed the employee incentive structure, which differs from what was stated in employees’ offer letters.

1.0
May 6, 2026

Avoid Cars.com

Recommend
CEO approval
Business Outlook

Pros

Virtual first, though that may change in light of the new CEO.

Cons

What was once a people-first--or seemed to be a people-first--company has devolved into a soulless corporation. The CEO and founder stepped down and was replaced by someone who knows nothing about the auto industry and made it clear he would lay people off and take away bonuses if the company's bottom line didn't change, despite still making billions I believe. This man has been described as an "evil dictator" and with good reason. Management keeps people they are friends with and lays off people who have been with the company practically since its inception. Layoffs are routine. It became very clear very fast that your hard work means absolutely nothing to management.

Viewing 1 - 3 of 671 Reviews

Glassdoor has 709 Cars.com reviews submitted anonymously by Cars.com employees. Read employee reviews and ratings on Glassdoor to decide if Cars.com is right for you.