Cars.com Reviews

Updated Jul 20, 2020

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3.1
51%
Recommend to a Friend
55%
Approve of CEO
Cars.com CEO & President Alex Vetter
Alex Vetter
222 Ratings
Pros
  • "Good work/life balance and the majority of employees genuinely care(in 99 reviews)

  • "They hire really great people which makes going into work everyday enjoyable(in 38 reviews)

Cons
  • "Some of our competitors gave the dealers more of what they wanted (leads) while we continued to debate with them over our value(in 19 reviews)

  • "Low pay, they want highly skilled employees but pay like they are hiring recent college grads(in 18 reviews)

More Pros and Cons
  1. Helpful (1)

    "Inside Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cars.com full-time for more than 5 years

    Pros

    The atmosphere and culture on the inside sales team has improved greatly in the last year. Due to new leadership, vision, and career patching opportunities.

    Cons

    The team is moving in the right direction, so continue positive momentum to avoid regression to the past.

    Continue reading
  2. COVID-19

    "Good Company with Great People and Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Development Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cars.com full-time for more than 10 years

    Pros

    Cars Inc. offers flexibility with home and work balance. Great Teamwork. Great Diversity. Cars have escalated and raised their game in their industry innovation and technology. Is conscientious of their customers ROI As with most companies, your direct supervisor impacts how you are rewarded and motivated to reach your goal. Most upper management is passionate and thoughtful of their employees'/teams' successes and growth. Opportunity for advancement but may include travel and the possibility of relocating. Time off - offering recharge days (COVID 19), volunteer and vacation time is better than most companies 401K match options (with my hire date -tenure). Benefits - I feel are sufficient....as much as insurance can be

    Cons

    Compensation could be better but the home and work balance sufficed this for me.

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  3. Helpful (2)

    "Cars.com was a great company to work for prior to going public."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Tech 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cars.com full-time

    Pros

    Great people to work with. Good company to start with, but not to stay with.

    Cons

    Cars.com upper management now makes a lot of decisions based on stock performance. Lack of external training. Medical benefits are geared more for younger personnel. Pharmacy benefits are not good for non-generic drugs. Company more concerned with bringing in new talent than retaining talent.

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  4. "OK Company"

    4.0
    Former Employee - Sales 

    I worked at Cars.com full-time

    Pros

    Lots of fun before the company went public

    Cons

    Not as much fun after the company went public

  5. Helpful (1)

    "Not what it was, but still ok"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Wilkes-Barre, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cars.com full-time for more than 5 years

    Pros

    Autonomy, set your own schedule, PTO

    Cons

    Too much influence from upper management below CEO. Driven by big shareholders

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  6. "Great tech company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 

    I have been working at Cars.com full-time

    Pros

    - Great leadership team - Promising product strategy - Office located in the heart of Chicago - Many opportunities to take the lead

    Cons

    - Sometimes decision making could be faster

  7. "Excellent Company, Products, Pay, & Culture."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cars.com full-time for more than a year

    Pros

    Excellent culture, the company adapts quickly to change. Products are effective, easily implemented, and work well for clients. Lots of brand recognition allows you to gain traction quickly. The company is lean w/ little overhead allowing them to put solid incentives in place for employees to invest their time. Lots of tenured staff lets you know your time is well spent here.

    Cons

    If you prefer not to travel several weeks per month, this position isn't for you.

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  8. COVID-19
    Helpful (6)

    "Cars.com will break your heart"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cars.com full-time for more than 3 years

    Pros

    Great work environment, great benefits, decent work life balance. Great people to work with.

    Cons

    Inconsistency with managers, sneaky behaviors from management.

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  9. Helpful (4)

    "Cars.com is a culture of bro energy with little respect for coworkers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cars.com full-time for more than a year

    Pros

    Simple work life balance, never had to work weekends or stay late. Easy to get a job, they will higher pretty much anyone straight out of college. Coworkers in other departments are often supportive of helping you learn new skills.

    Cons

    Low pay, they want highly skilled employees but pay like they are hiring recent college grads. Pervasive culture of abuse, racism, sexism, and homophobia especially within the sales team (AM falls under sales). Often calling black employees by the wrong name, jokes about how gay people are, and constantly upholding sexist standards in the workplace.

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  10. Helpful (9)

    "Do not waste your time!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cars.com full-time for more than 8 years

    Pros

    Since they went public, there are none.

    Cons

    The culture at Cars used to be phenomenal and about the people. They are no longer concerned about the people, they are more concerned with the bottom line. This company is bleeding in revenue and have no idea how to manage their finances.

Found 444 reviews