Pros
Nice co-workers, good benefits, good time off.
Cons
Despite the beautiful jewelry, it is a rather depressing environment. I would go into work every day feeling like my insides were going to explode. The clients were the most terrible people I've ever met in my life. They were constantly screaming at us, swearing, and putting us down in terms I can't even write on here. The management would never stick up for their co-workers. The blame was always placed on what we did wrong even when the client was completely unreasonable and offensive. I'm pretty sure the 5 star reviews on here were written by management. It is a very fake facade that these people hide behind. There are so many wonderful people that work there, but they are never given the opportunity to advance even when they want it. There are very limited opportunities for career advancement.