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Cartier

Part of Richemont
Engaged Employer

Cartier

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Cartier Reviews

3.9

74% would recommend to a friend

(305 total reviews)

CEO Cyrille Vigneron

Cyrille Vigneron

91% approve of CEO

Ratings by category

3.7

Culture & Values

3.7

Compensation and Benefits

3.6

Diversity & Inclusion

3.5

Work/Life Balance

3.4

Career Opportunities

3.3

Senior Management

Ratings distribution

5 stars

31%

4 stars

30%

3 stars

19%

2 stars

11%

1 star

10%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "good benefits(in 27 reviews)
  • "Great people to work with(in 17 reviews)
  • "Pay was good and it is easy to make sales because the product really is beautiful.(in 12 reviews)
  • "Some great teams and the people are great(in 10 reviews)
  • "good training to apply to other companies(in 8 reviews)
Cons

Ratings by Demographics

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Found 305 of over 764 reviews

Updated Nov 11, 2023

    1. 5.0
      Sep 11, 2023
      Client Experience Coordinator
      Former Employee, more than 1 year
      Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive, communicative, empathetic, encouraging, and great benefits

      Cons

      Sometimes the store can be slow, but that’s something out of our control

      1. 3.0
        Sep 2, 2023
        Client Experience Coordinator
        Current Employee, less than 1 year
        San Francisco, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        As a Cartier employee, I understand the importance of networking in the corporate world. It's essential to build relationships and connections with individuals and businesses that can benefit our company. That's why we prioritize attending industry events and conferences to meet new people and stay up-to-date on the latest trends and technologies. In addition to networking, Cartier also values constant training and development for its employees. We believe that investing in our team's skills and knowledge is crucial for our continued success. That's why we offer regular training sessions and encourage our employees to pursue professional development opportunities. Overall, Cartier's commitment to networking and training demonstrates our dedication to excellence and staying ahead of the curve in the luxury goods industry.

        Cons

        I've noticed that there seems to be a lack of leadership within the organization. It's causing a lot of confusion and frustration among the team. Without clear direction and guidance, it's difficult for us to know what our goals are and how we can contribute to the company's success. I think it would be beneficial for us to have someone step up and take charge so that we can all work towards a common vision.

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        1. 4.0
          Oct 17, 2023
          Talent Acquisition Manager
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Brand desirability is definitely very high. Teams acknowledge work ethic.

          Cons

          Not enough flexibility with work/life balance. Too many days in office and not everyone follows the structure.

          1. 4.0
            Oct 26, 2023
            Operations Coordinator
            Former Employee
            Beverly Hills, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Many great benefits, many team bonding activities

            Cons

            Very competitive between different departments

            1. 2.0
              Sep 10, 2023
              Sales
              Former Employee, more than 10 years
              King of Prussia, PA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Pay is great but you have work/life balance. You make lots of money but you work 24/7 (which I didn’t mind)

              Cons

              Management and HR is horrible! Favoritism, toxic work environment and lack of communication is actually encouraged. It breaks my heart that the company has changed so much over the past decade….. it’s not the company it used to be.

              Thank you for taking the time to share your experience with us. We are sorry to hear that you felt your experience with our leadership and HR teams was not up to your expectations. At Cartier we aim to build strong leaders and a people-first HR team. This is why we embrace a culture of regular feedback and continuous talent development. As we evolve and grow the business to meet growing client demands, these principles remain paramount to our People Pillar. We would like to wish you the best of luck in your future endeavors.

              1. 3.0
                Oct 9, 2023
                Anonymous Employee
                Former Employee
                Los Angeles, CA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                exposure to high jewelry, education, rich in history,

                Cons

                disorganized, no growth, long hours during holiday

                1. 4.0
                  Jul 19, 2023
                  Management
                  Former Employee, more than 10 years
                  New York, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Professional setting and quality of staff

                  Cons

                  Too much wasted finances in training sales oriented staff who either resign or get fired is under 1 year. Compensation should be accounted to service and exceptional staff.

                  1
                  1. 4.0
                    Aug 9, 2023
                    Boutique Administrator
                    Former Employee
                    New York, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great benefits, pleasant work environment

                    Cons

                    Long hours, work holidays and weekends

                    1. 4.0
                      Jul 5, 2023
                      Anonymous Employee
                      Former Employee
                      New York, NY
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Benefits and Commission, a great onboarding process

                      Cons

                      Uniforms took a while to arrive

                      1. 3.0
                        Jul 19, 2023
                        Sales Associate
                        Former Employee, more than 10 years
                        Houston, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Pay can be competitive for the market if you sell enough units.

                        Cons

                        Work environment is unhealthy and leadership is non existent. Don’t bother reaching out to HR. Nothing will be done to resolve your concerns.

                      Viewing 1 - 10 of 305 Reviews
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                      Cartier Reviews FAQs

                      Cartier has an overall rating of 3.9 out of 5, based on over 764 reviews left anonymously by employees. 74% of employees would recommend working at Cartier to a friend and 74% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Cartier employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Cartier. This rating has been stable over the past 12 months.

                      74% of Cartier employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cartier 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Cartier to be culture, career development, benefits and the cons to be work life balance, management.

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                      Glassdoor has 764 Cartier reviews submitted anonymously by Cartier employees. Read employee reviews and ratings on Glassdoor to decide if Cartier is right for you.