Cartier Reviews | Glassdoor

Cartier Reviews

Updated March 17, 2017
75 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Cyrille Vigneron
1 Rating

75 Employee Reviews

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Pros
  • Un excellent univers de travail pour progresser (in 7 reviews)

  • Salaire et avantages competitifs, moyens et cadre de travail de tres bonne qualite,, a l'image de luxe de la maison (in 4 reviews)

Cons
  • long hours of standing; bossy bosses (in 5 reviews)

  • It was challenging to provide the customer service, under some of the time constraints (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cartier full-time (More than a year)

    Pros

    Good support from seasoned veterans. Many opportunities for to learn about the jewelry industry.

    Cons

    Some Sales associates rely too much support staff even during low season. If there is no potential for sale they will not engage in helping out with exchanges even if they are available and is their client.

    Advice to Management

    favoritism is does not equal promoted people are capable


  2. "Most boring, exhausting place I've ever worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Greeter in New York, NY
    Current Employee - Greeter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cartier full-time (Less than a year)

    Pros

    Consistent hours, very easy job

    Cons

    Coworkers can be a bit catty, no benefits as a greeter, extremely boring environment.


  3. "Great Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cartier full-time

    Pros

    Great salary and benefits. Very interesting people and lots of opportunities in the company if you are willing to move and transfer as needed.

    Cons

    Crazy work schedule. This was the only downside. If you have a family, this just wont work for you.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team and great management!

    Cons

    Long Las Vegas retail hours.


  6. "Seasonal Boutique Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cartier part-time

    Pros

    High paying position for seasonal work

    Cons

    You are basically a servant to everyone.


  7. Helpful (1)

    "Good money but bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Cartier full-time (More than 3 years)

    Pros

    You can make an excellent salary

    Cons

    Extremely unprofessional and unethical company. Customer service is horrible (associates are taught to tell clients that it must be the client's fault when anything breaks even if it is clearly a product defect). Management is inconsistency with following company policies. Incompetence and unwillingness to help from managers. Management picks their favorites based not on merit but on who kisses up more. You will be told that your personal life does not matter and if you request time off you will be interrogated on why you need that time and then management will judge if that matter is deemed “important” enough for them to grant it. If you have any problems DO NOT go to HR as they will tell management about your complaint and management will target you for harassment. The management style of this company is oppressive and archaic it is more akin to bullying than anything else.

    Advice to Management

    Learn your job and stop being horrible people.


  8. Helpful (1)

    "Bureaucracy + Politics = High School Popularity Contest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Employee in New York, NY
    Former Employee - Corporate Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cartier full-time (More than 5 years)

    Pros

    Beautiful and respectable brand. You can stand by the product because you know that Cartier is one of the world's leading luxury jewelry and watch brands. Many of the employees are a pleasure to work with. If you are independently wealthy you will be able to buy the products with the small employee price adjustment, however not just on the salary Cartier pays.

    Cons

    To get ahead here you need to be pushy, aggressive and know how to play the corporate game. You need to strategically befriend certain executives if you ever want to be given more opportunities and career growth. Its a popularity contest and if you are will to be inauthentic and learn how to manipulate your superiors, you will do well here.

    Major lack of transparency among leaders and many inefficient and even harmful HR policies.

    It helps to be French here - helps even more if you are a French man. They seem to be the only ones who have rapid career growth and who are given the opportunities to hold various roles within the company.

    Advice to Management

    There is a feeling that the brand is doing us a favor by employing us. That we should be so grateful to work here that sub-par pay and benefits are acceptable. If you pay and treat your employees in an average or below average fashion, you will only retain the below average people and get below average work.


  9. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Coral Gables, FL
    Current Employee - Intern - Hourly in Coral Gables, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The work environment is very friendly and inviting.

    Cons

    They pay less than minimum wage. Salary is terrible, but benefits are great!


  10. "Good"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay, very strong brand.

    Cons

    Had to work weekends and holidays.


  11. "Retail is NOT for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Boutique Assistant in New York, NY
    Former Employee - Boutique Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Cartier full-time (More than a year)

    Pros

    Strong management
    Exposure to quality clientele

    Cons

    Difficult clients
    (Some) catty sales staff

    Advice to Management

    Watch the sales staff more carefully. Some can be unorganized, rude, and particularly catty. Regular breakfast meetings were helpful.



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