Poor Service Contract - Anonymous employee Cellular Sales Employee Review

1.0
Aug 10, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In store personnel are fantastic!

Cons

They are a third party vendor and misrepresent the customer service that Verizon brand is known for! I have never had so much difficulty in obtaining an replacement phone. Since I was not in an area where Cellular Sales as service providers, I was rendered helpless in getting my phone replaced...totally unacceptable!

Explore other reviews about Cellular Sales

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

After 16 year with Cellular Sales I can say with pride that it has been a fulfilling and rewarding experience. Cellular Sales has given me multiple opportunities to develop into different roles and expanding my skills. The company culture is one of support and motivation and definitely recognizes and rewards hard work.

Cons

This is pay for performance atmosphere and if you are not a motivated positive minded person you may struggle. But if you are the sky is the limit!!!

avatar
Cellular Sales Response
1mo
We love to see reviews like yours. Thank you for taking the time to share your experience. It’s teammates like you who help our culture thrive!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

avatar
Cellular Sales Response
1w
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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