Great company. Good benefits. Job security doesn't exist. - Customer Success Specialist Cengage Employee Review

3.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits and aligns with my personal values. I get plenty of sick/vacation days.

Cons

The work can be stressful during peak season. Constant change. Hopefully you don't rely on a territory bonus because you're always switching.

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

2.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers, decent work-life balance, fully remote,

Cons

Very disorganized and unstable. There are constant changes to the business including rounds of layoffs every few months. Everyone works in constant fear of losing their jobs which is incredibly damaging to morale and productivity. Not a lot of opportunities for growth and promotion. Incredibly low pay. Budgets constantly slashed and projects canceled left and right. Poor communication from executive management and directors.

3
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