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      Cengage

      Engaged Employer

      Cengage reviews

      Constant Change and Job Insecurity with Eroding Benefits and Trust - Sales Consultant Cengage Employee Review

      1.0
      Apr 27, 2026
      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong peer level culture. Colleagues are supportive, collaborative and genuinely try to help each other succeed despite ongoing challenges. Meaningful mission focused on education and workforce development. Well-known brand.

      Cons

      Ongoing layoffs and job insecurity. Frequent, incremental layoffs have created a constant sense of instability and low morale. Erosion of compensation and benefits - gradual reductions in benefits and overall value of compensation. Lack of clear direction from upper leadership. Decreased trust in leadership and employees feel less valued compared to earlier years. High stess and burnout environment due to the uncertainty combined with increased workload due to the layoffs make it harder to maintain balance.

      avatar
      Cengage Response
      2d
      Thank you for sharing your perspective. I appreciate the recognition of Cengage’s peer culture, collaboration, mission, and brand. Those strengths matter and are important to preserve. I also hear the concerns about uncertainty, workload, trust, and organizational change. As we look ahead, our focus is on creating greater clarity around enterprise priorities, strengthening leadership expectations, and aligning our operating model and talent strategy to support healthy growth, stronger customer outcomes, and our mission to advance education. We may not be able to eliminate all uncertainty, but we can be clearer about direction, more disciplined in how we lead, and more intentional in how we support the people doing the work. Thank you again for the feedback. It is an important input as we continue building a stronger and more focused Cengage. -Kamilah Thomas, Chief Human Resources Officer

      Explore other reviews about Cengage

      3.0
      Jun 4, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

      5
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