It could be a lot better. - Anonymous employee Cengage Employee Review

1.0
Dec 2, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people--overall everyone is nice, just overworked.

Cons

Lack of communication from management, product decisions and strategies are done too late, not enough digital resources and technology available for staff and customers, special treatment offered to upper management, not enough benefits, too much money spent on events rather than on employee salaries--it's like every department works in a vacuum and we don't know what's going on.

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3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

9
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