Great Colleagues, But Upper Management Needs To Make A Sincere Effort In Connecting With Employees - Anonymous employee Cengage Employee Review

3.0
Sep 2, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues in editorial, production, and rights & permissions were dedicated people who were passionate about the products they produced. The Corporation does offer excellent benefit packages, etc.

Cons

The norm at Cengage Learning, particularly in editorial, is relying on skeletal staff who are responsible for a ridiculously high volume of projects. Some vendors, especially those who took over the rights & permissions work, obviously do not have the expertise or background in copyright law. Upper management tends to change workflows and processes without consulting staff who do the actual work. Their decisions make the daily work more difficult, in my opinion.

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5.0
Mar 1, 2026
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Pros

Strong CEO leadership and mission driven company, leveraging innovation to anticipate and address needs in education.

Cons

Moving fast, so change is a real part of the day to day operations.

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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