Toxic...RUN VERY FAST - Specialist Centene Employee Review

1.0
Nov 22, 2017
Recommend
CEO approval
Business Outlook

Pros

I can only think of a few pros. Those pros are not related to any of the job duties or functions of Centene. I really appreciated the cafeteria, because they had a wide range of options. The workers were always nice and did a great job or washing my car and shampooing my seats. The other plus was the covered and free parking. Besides those few things, Centene is terrible.

Cons

Working at Centene is like being in an abusive relationship. I’ve never been in one but I would think it would be pretty close to working at this place. Centene is filled with bullies and unreal expectations and if you aren’t strong enough to interact with them you’ll fail. The management is awful. I can count on one hand the managers that are actually making a decision for the best interest of the members and can actually manage people and departments. Everyone else is trash. They are all condescending and nutty. None of them have any sense. It’s like working for toddlers. Centene is a prison. From the moment you set foot on Centene’s location, you have to have your ID or you will not be able to do basic things like get through main doors and use the elevators. Every door that you go through, minus the main front entrance, you have to swipe in. It’s like Fort Knox. If you forget your ID, you are treated like a child to get a replacement ID for the day. There isn’t any privacy. The cubes have glass around them so your department and neighbors can see every single thing that you are doing and hear every single conversation that you are having. In order to take or make a personal call, you need to leave your desk. There are so many people take personal calls in the kitchenette areas, stairwells, and cafeteria. The WFH policy doesn’t exist. You may get away with it for extreme emergencies, but it’s very much so looked down upon. Centene is not flexible with hours, they are a hard 8-5 type of company. If you want flexibility, you have to take it upon yourself to do so until someone says anything. The stress level at Centene has caused issues within peoples family because they either never get a break (always on call) or it causes issues with your health. So many people within my department have had health issues because of the stress from Centene (myself included). I knew within the first two months of working there that Centene was not the place for normal people. Everyone that I met at the beginning of working at Centene (2 years ago) have left. I know very few people that have stayed at Centene past 2-3 years. I know a few people that have taken a leave of absence so that they can find a new job, because it was too stressful. I have never felt so dumb at any place I’ve ever worked. Centene spends a lot of money to outsource everything. Our department was never able to use our brains there. Everyone in my department was treated as an admin. Not that there is anything wrong with an admin, but when you are hired to do something else besides what you were told your job duties were. Your morale shifts and you start to wonder why are you even there. I’ve missed out on 2 years of career development. Centene has held me back on advancing my career and I couldn’t get it fast enough. Thankfully, I am no longer at the hell hole. Within the last two months, 4 people have left my department. The rest of the department is looking. I made sure to tear that place into pieces within my exit survey and interview. My department had terrible engagement scores and nothing was ever done about it even HR got involved. Centene does not care about their employees well-being. They only want to continue being in the spotlight and making more people at the top more money. So they will continue to hire and not have processed in order, and they will eventually crumble. The turnover is too high. I surely hope I’m around when they do crumble. I have NEVER in my life worked in a place so toxic and unethical in all of my life. So if you don’t care about your health, love being overworked, enjoy being bullied, like being watched and treated like a child, (if you have a family) enjoys missing time with your family....then this place is for YOU. If you have morals and other options...RUN...RUN VERY FAST. NEVER EVER LOOK BACK!! I promise you. I wish someone would have told me all of this. Save yourself the trouble.

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Pros

Supportive team and work environment

Cons

Can get fast paced but work and projects are rewarding and positively contribute to the Members and Providers in our community.

3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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