Centene Reviews

Updated May 13, 2021

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3.5
59%
Recommend to a Friend
70%
Approve of CEO
Centene Chairman and CEO Michael F. Neidorff
Michael F. Neidorff
1,109 Ratings
Pros
  • "Good benefits/family work balance/opportunity for development and growth(in 132 reviews)

  • "Great benefits and commitment to employee satisfaction(in 118 reviews)

  • Cons
  • "Not much of a work life balance(in 122 reviews)

  • "Make work from home available for everyone(in 80 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Centene and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Incredible mission and opportunities abound

      Sep 15, 2020 - Human Resources in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There's plenty of work to do in a company this size. If you like to build and develop people and systems, this is a great opportunity. If you like to support customers directly and make a huge difference for them, this is a great opportunity.

      Cons

      If you're looking for a typical job where you can do average work and get by, this isn't the place.

      19 people found this review helpful
    2. 5.0
      Current Employee

      SC1 review

      Apr 30, 2021 - Service Coordinator I in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexibility, health related, growth opportunities, good culture

      Cons

      Unstable due to many mergers

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    3. 3.0
      Former Employee, more than 5 years

      It was great! And then HealthNet came along.

      Jun 12, 2017 - Manager in Clayton, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

      Cons

      1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

      Continue reading
      377 people found this review helpful

      Centene Response

      Social Media Specialist

      Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.

    4. 4.0
      Former Employee, more than 1 year

      There can be sunshine but bring your umbrella just in case

      Apr 13, 2021 - Program Specialist in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Can negotiate rates upon hiring , great health Insurance plans, lots of opportunity to move around, all benefits/deductions, are exempt status are handled electronically. If your supervisor likes you, chances are you will succeed

      Cons

      Low balled upon hiring, micro-management in some departments, 30 min lunches in some departments, supervisors can block department transfers at free will, supervisors can fire and harass employees and HR does not help, hiring process from job fairs can be disorganized. Hours can change including weekends with no notice or objection (even if those aren’t the hours agreed upon per hiring), Sr Leadership/Mgmt walk around like everyone else is beneath them. Not fans of work from home prior to covid.

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      5 people found this review helpful
    5. 5.0
      Former Employee

      Centene

      May 7, 2021 - Marketing Specialist in Manchester, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a large national company that is growing. There are many opportunities for career growth. This company encourages continued learning and growth and offers Centene University which includes free access to LinkedIn Learning. Pay and benefits are good. The pay and benefits are good.

      Cons

      While employees nationwide have been working from home during the pandemic, it is not the typical policy of this company to allow employees to work remote. The dress code is business casual to formal. Jeans and sneakers may be worn as a reward. If your spouse has health benefits through their own employer, they will not be covered as a spouse under your policy. You will have to provide proof that they do not have other coverage.

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    6. 2.0
      Current Employee, more than 5 years

      So you want to work at Centene?

      Mar 16, 2021 - IT Manager in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Never boring Fantastic teammates Willing to pay for training Does a lot for community Job with a good mission Growing fast Crucible to hone talent/get job experience to prepare for your final career stop

      Cons

      Product over people Leadership sets deadlines Psychological safety only in small pockets Very little incentive/rewards Surprising little opportunity to move around. Most positions are opened with someone in mind or leadership reorgs to fill. Only know how to put out fires, not prevent them. Very chaotic and fast paced. Very little trust and a lot of micro management Seem to struggle with planning. Nearly ever project in my large area over the last 7 years has only been successful through the heroics and generosity of the amazing employees to donate their personal time to meet commitments that their leadership made without consulting the . Repeatedly told the most important thing in our org is to hit our dates. Very little diversity of thought. Senior leaders hire people who have their worldview of leadership. People who voice different views of leadership or give feedback about the impact of the current style are marginalized and in some cases have been shuffled out There are frequent cycles of low employee engagement and lots of talented people leaving. Do not seem to understand how expensive and inefficient their current leadership style is.

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      7 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Good pay

      May 12, 2021 - Quality Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote, flexible hours, decent pay

      Cons

      Difficult co workers who know less than you sometimes get paid more, passive aggressive attitudes from some managers

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    8. 4.0
      Former Employee, more than 3 years

      Lots of opportunity

      May 11, 2021 - Lead Network Engineer in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always expanding company which creates career growth opportunities. Always something to work on. Very Technology forward.

      Cons

      Growth creates a ton of work. Time management.

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    9. 2.0
      Current Employee, more than 1 year

      Ferguson Location

      Feb 20, 2021 - Claims Analyst in Ferguson, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -You can listen to your headphones while processing claims. -You get major Holiday's off

      Cons

      -Micro Managed. -Unorganized. -Mandatory OT on occasion, Including Saturday's from 8am-noon -No proper communication with analyst on job function. -With consistent changes within the company, no one relays that to the analyst who are actually doing the work. -Rushed floor training (you will learn new claims when on the floor and your lead or supervisor will rush and show you how it goes and assume you know how to solve the claim after showing you once or twice. The problem is, is that the claims are complex and not all the same. They cannot continuously help because of course, they have work of their own). -Work flows (a list of directions to follow to help resolve the claim) are almost never up to date and are hard to follow. -Upper management are super judgmental and uncomfortable to converse with and exist around. -You will get audited by the state if you pay a claim too much or too little and depending on the amount, it can lead to termination. -Everyone is expected to move up as an analyst so that more claims can be processed. This new training includes a salary increase after it is complete. So, at the end of training, there will be a test and if you do not pass, you still have to process the claims when you get back out on the floor but you will be making the same amount as before the training, so you are expected to do twice the work for the same pay, because since you did not pass training, you will not making get the raise but are expected to do the work. -So many more, a book load to write.

      1 person found this review helpful
    10. 4.0
      Current Employee

      Innovators and geniuses

      Mar 18, 2021 - Software Engineer in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      CEO actually cares about the world and people and employees, morals exist here, enough creative freedom to make a difference

      Cons

      Its massive, 40k+ employees and at times communication can be difficult cross teams

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