'Allwell Medicare Advantage Plan Insurance Agent' - Field Agent Centene Employee Review

1.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

training for medicare, ahip medicare fraud waste and abuse.

Cons

We were not given info on the policies we would represent until after doing all the unpaid training. 300 a day for inpatient hospital stay while a competitor had 300 for the first week. no one could sell the plan. we were all fired a month in a half in to the annual enrollment period. one of the regional managers tried calling me at 11 pm to scream at me because he didn't see the results he needed to keep his job. consistently told the company had 3,000 leads waiting to be assigned. told only closers get leads. only leads i ever recieved was from call center or randomly pushed onto me as 'hassles' from other agents. i doubt they had 30 leads waiting. no training for presentations, seminars or how to use the computer program that always crashed 15 to 20 times a day. well into the first month we were consistently told we were partenered with hospitals but could never select them at the times of enrollment. probably was never partenered with them. bunch of lies and lack of planning. plenty of hostility and confusion passed down onto agents.

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3.0
Jun 12, 2017
Recommend
CEO approval
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Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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