Pros
Decent Benefits Package/Health Insurance. Company offers wide range of plans- PPO HMO's. 401K. As a collector you usually work on a flexible schedule so you can make up most of your own hours during the week as long as you meet the core schedule requirement.
Cons
Sitting all day long and staring at a computer screen eventually will either put you to sleep and bore you. You are not supposed to get up from your desk whenever you want because the time off the phone counts against your performance numbers. Basically, it is a call center environment which boils down to volume and accounts per hour plus of course collection performance goals. The goals are almost always impossible to reach for most so every month most of the workers are at median or below. This makes incentive hard to reach in order to make some extra money on top of your base salary. Salary by the way is in the mid 20's. This is an ok job for entry level or for anyone looking to have a paycheck in between looking for a decent paying job.