Think hard before accepting a job here. - Customer Services Chase Employee Review

NH is terribly run, and it starts at the top. Useless spreadsheets for everything. Internal processes broken because they are not updated. Holiday schedule is practically non existent. Favoritism towards only a few is evident. Basically, NH is run like it is 1987. Senior mgmt has been in place so long they do not know better. Employee turnover during a good job market is amazing. People are constantly leaving with out jobs. They pride themselves on "running lean"- but you are doing the job of 3 people. I have never seen so many employees so unhappy at one place.