Unreasonable expectations of new employees; hypocrtical company /stores - Crew Chipotle Employee Review

1.0
Jun 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Paid lunch break with free lunch Compliments and appreciation from customers Fun Co-Workers (not including management)

Cons

pay too low for work expected too physically and mentally grueling for an eight hour shift (or more) with no breaks after lunch they seem to genuinely care about their employees but they do not (they keep a "development journal" w/ you when you start out but can use that against you) not very patient or considerate when it comes to training a new employee (can get fired if you make a couple of mistakes starting out burns and small injuries from the fryer or quesadilla press or kitchen tools are common because there is the potential for advancement for some people, lower management constantly harass crew members to an unreasonable degree, I know some is expected, so that they can impress the GM Finally, they are hypocritical when it comes to their ethical message and image. (They treat employees like sweat shop workers (threatening to fire you if you're even 5 minutes over a ridiculous time limit on prep) even though they legally must pay them a certain amount and pay them .75 cents above minimum wage to save face. They mix in food that does not meet the criteria they advertise in order to cut costs and serve ingredients they cannot get otherwise, yet they do not make this clear unless you search their website.)

Explore other reviews about Chipotle

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

See reviews by: Helpful|Rating|Date|All