Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated June 17, 2018
4,424 reviews

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3.5
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Brian Niccol
104 Ratings

4,424 Employee Reviews

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Pros
  • "Free food during every shift, 50% when not working" (in 808 reviews)

  • "They even give us a free meal on shift & 50% off while off the clock" (in 462 reviews)

Cons
  • "a lot of work , bot easy to move up" (in 75 reviews)

  • "The pay for the amount of work you have to do doesn't really match up" (in 71 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (28)

    "A way of life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Grove City, OH
    Current Employee - Crew Member/Grill Cook in Grove City, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time (Less than a year)

    Pros

    Chipotle is a way of life not just a job. In 6 months i have learned from many people and continue to learn and better myself. I would never take this work experience back I feel like its helped me better myself as a person as well as my work ethic

    Cons

    Really everything has its cons but all in all Chipotle has been a rather great experience no matter how stressed it makes me sometimes I always look forward to working with my team again the next day.

    Advice to Management

    Be patient with the new hires. No one starts out brand new knowing everything there is to know about Chipotle. Every day i myself learn something new even though i thought i knew everything a crew member can know.


  2. "i love it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Chipotle full-time

    Pros

    good food and great employee discount

    Cons

    need more chips chips chips

    Advice to Management

    i love it here

  3. "training to become a kitchen manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Twinsburg, OH
    Current Employee - Anonymous Employee in Twinsburg, OH

    I have been working at Chipotle full-time (Less than a year)

    Pros

    great team atmosphere and work-life balance

    Cons

    not always a consistent schedule


  4. "One of the best learning experience where you have to adapt to change and grow as a team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in El Paso, TX
    Current Employee - General Manager in El Paso, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Chipotle full-time (More than 3 years)

    Pros

    Benefits ability to create a team of top performers

    Cons

    Operations is not clear and team leaders wants to achieve result with minimal help

    Advice to Management

    You need to adapt to changes and achieves results going above and beyond


  5. "Fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Tigard, OR
    Current Employee - Cashier in Tigard, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    Free food, good benefits and fun company

    Cons

    Not for someone who can’t keep up with a fast and vigorous environment


  6. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time

    Pros

    Great staff and environment, it really makes the difference

    Cons

    Too many unnecessary "standards" to memorize, I'm just trying to get paid for a part-time job


  7. Helpful (1)

    "Crew/Cashier Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Crew in Kennesaw, GA
    Current Employee - Cashier/Crew in Kennesaw, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    The pay ($9 hr) is great compared to my last job, when I was only making $7.2.. Additionally, my coworkers are extremely nice and helpful, and the free food or 50% off when you're not working is nice too.

    Cons

    If you are working a closing shift on cash beware! Especially, if you there is no one working an expo shift to help you out at the end of the night. There are so many tasks that are required of you before you can go home. Such as the bathrooms, organizing the patio, sweeping the dining, putting up the chairs, wiping down all the windows (inside & out), restocking the drink fridge, wiping down all trays/baskets, taking out all FOH trash, restocking drink/napkin station, scrubbing and squeegeeing underneath drink/napkin station and counting all the money, which could take about 30 minutes. Overall, this takes me about an hour at least to complete. Which means I do not leave to go home until 11:45 every night after a long 7 hour shift.

    Advice to Management

    I think, especially at my location, they should hire someone to just focus on maintaining the dining area and bathrooms. Especially, on busy days like Saturday or everyday in summer. There are too many people in line and not enough breaks of people not coming in for the cashier to ever have time to complete such tasks without one or the other suffering. It's either the people waiting in line or the people waiting for forks or a table to be cleaned of, unfortunately. I love my job, however I feel extremely bad when I'm put in these situations.

  8. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time

    Pros

    Great Culture, Chipotle has a solid plan on development

    Cons

    When you are a GM you it’s difficult to balance work and personal time.


  9. "This is a very good company has different options and has very good customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time

    Pros

    The best reason to work at chipotle is I admire the restaurant how it’s operated and when I open my own business I would like it to be something like chipotle

    Cons

    Don’t have any cons the business is great

    Advice to Management

    Keep up the great work I love your business


  10. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Matthews, NC
    Former Employee - Crew Member in Matthews, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    Good pay for a restaurant, helpful management, good hours

    Cons

    Customer comments to customer service make or break the employees. Can be easily fired for one upset customer,


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