Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated April 19, 2018
4,243 reviews

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3.5
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Brian Niccol
40 Ratings

4,243 Employee Reviews

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Pros
  • Free food during every shift, 50% when not working (in 770 reviews)

  • They even give us a free meal on shift & 50% off while off the clock (in 446 reviews)

Cons
  • a lot of work , bot easy to move up (in 70 reviews)

  • Wages not nearly enough for the amount of work (in 69 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "A way of life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Grove City, OH
    Current Employee - Crew Member/Grill Cook in Grove City, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time (Less than a year)

    Pros

    Chipotle is a way of life not just a job. In 6 months i have learned from many people and continue to learn and better myself. I would never take this work experience back I feel like its helped me better myself as a person as well as my work ethic

    Cons

    Really everything has its cons but all in all Chipotle has been a rather great experience no matter how stressed it makes me sometimes I always look forward to working with my team again the next day.

    Advice to Management

    Be patient with the new hires. No one starts out brand new knowing everything there is to know about Chipotle. Every day i myself learn something new even though i thought i knew everything a crew member can know.


  2. "Amazing Company who Invests in their Employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Oakland, CA
    Current Employee - Recruiter in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time

    Pros

    great benefits!
    many opportunities for growth within!
    tuition reimbursement!
    Amazing environment!
    Team oriented!

    Cons

    I don't have any at all.

  3. Helpful (3)

    "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (More than a year)

    Pros

    Love the manager ... not the support management

    Cons

    Crew members are treated like dirt

    Advice to Management

    Stop acting like you have something over anyone else working at chipotle. Because you’ve been there longer than people that go there that have experience and just use the job for extra money , doesn’t mean we have to deal with the “ chip on the shoulder , I have a key, funny how at businesses like this people get away with treating employees like poo, because they did nothing with their life and they can roll a taco. My advice to chipotle is to tighten up the respect that managers have towards crew members that actually do their damn job ...


  4. "Good work environment, unrealistic expectations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Los Angeles, CA
    Former Employee - Service Manager in Los Angeles, CA
    Recommends

    I worked at Chipotle full-time (More than a year)

    Pros

    It is a very good work environment.

    Cons

    Unrealistic expectations of minimum wage employees. Pay more or expect less.


  5. "Crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Norwood, MA
    Former Employee - Crew Member in Norwood, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle full-time (Less than a year)

    Pros

    Free meal after every shift
    Paid breaks
    Cool people
    Overall a cool place to work at. Vibrant and young! Definitely a nice summer job or part time job

    Cons

    My branch was always understaffed. We would stay until 2am on some nights to finish cleaning up the restaurant! You’ll get annoying customers too.

    Advice to Management

    Hire more people!!!


  6. "It was alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Atlanta, GA
    Former Employee - Crew Member in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (More than a year)

    Pros

    -Decent pay way above minimum wage
    - great benefits and 1 free meal per shift
    -cool coworkers

    Cons

    -disorganized
    -doesn’t care about the employees, only the money
    -rude/ extremely fake managers

    Advice to Management

    Genuinely care for your employees and understand any issues they may bring to you. Just don’t acknowledge them, say you’re the boss, and move on


  7. "Field leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Leader in New York, NY
    Current Employee - Field Leader in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Chipotle full-time (More than 5 years)

    Pros

    A people focused company with a new direction from our new CEO

    Cons

    So much change it’s easy to feel a little lost or like we are trying to move in two directions at once

    Advice to Management

    Slow down a little bit and understand how decisions affect the ops team, specifically crew.

  8. "Best job for a teenager/early 20’s but you grow out of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Take Out Specialist in Merrick, NY
    Current Employee - Take Out Specialist in Merrick, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chipotle full-time (More than 3 years)

    Pros

    You really become family with your coworkers and get to know customers very well. I wouldn’t trade my coworkers for the world and I’ve made some major connections by getting to know my customers.

    Cons

    Lots of politics now. Even if you’re the best in the company, there’s probably gonna be someone less qualified than you to get promoted before you.

    Advice to Management

    Promote people that have all 13 characteristics not just the people that buy you coffee everyday.


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chipotle part-time

    Pros

    Friendly work environment and people

    Cons

    Hard work, can get very busy

    Advice to Management

    nothing


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Brick, NJ
    Former Employee - General Manager in Brick, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Chipotle full-time (More than 5 years)

    Pros

    Good Benefits, Pay, Networking, and opportunities

    Cons

    Long Hours, very physical, high pressure.

    Advice to Management

    Beleive in your people


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