Low pay and high turnover, too many call outs to consistently meet expectations - General Manager Chipotle Employee Review

2.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay as a GM (50k in florida, plus up to 10k a year in bonus if store is running well financially). Lots of room to move up as people are always being fired or quitting at high positions, easy to build a nice resume.

Cons

High turnover, extreme expectations with no real assistance. Employee and lower managers make almost nothing, its hard to hold people accountable to a higher standard when they are overworked and under paid, most good people leave for better paying, easier jobs. Some regional management is decent, most Ive met expect the impossible and preach it as "easy". You will work more than 5 days a week and 50 hours to cover shifts, and will routinely run short.

Explore other reviews about Chipotle

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

See reviews by: Helpful|Rating|Date|All