learned a lot - Crew Member Chipotle Employee Review

4.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want to learn about customer experience, and want to move up fast, this is the place for you. I've been working for Chipotle for a year, and I liked it! Great co-workers, learned a lot as it being my first job. This job helped me learn to take criticism good. Free food on paid breaks, or half off discounts on days off. Good hours and great pay.

Cons

When you move up you see a lot of the things that are wrong, and what you thought were right. This company goes for caring for their people but in reality they don't. They care more about their money, labor, and customers. My General Manager doesn't care anymore and doesn't do anything anymore. They expect you to learn fast, and if you make a mistake more then once you're fired. And if you don't attend meetings then you're also fired.

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Chipotle Response
11y
Thank you for taking the time to write a review. I will be sure to pass along both your positive and constructive comments. We know these will help us improve in the future. -Jen

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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