You deserve better - Service Manager Chipotle Employee Review

1.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Free food, that’s about it.

Cons

This company will overwork you and under pay you. Good luck getting a break and most of the stores are so short staffed that every day is just miserable and chaotic. I have been employed here for 6 years and it has been the same money hungry company ever since Steve Ells left. They promote anyone who is not cut out to be management resulting in a high turnover rate. Consistently breaks minor laws because we are short staffed. I would recommend finding a company that will value more and not work you to the bone. I have opened the store with one other person and upper managements Response is to just do my best. Anyone deserves better than this. Anytime there is a sexual harassment issue or an ethics issue it is never taken care of and they just transfer the perpetrators to other stores.

Explore other reviews about Chipotle

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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