Great Company, Bad Decisions! - Service Manager Chipotle Employee Review

3.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Chipotle is a very passionate company Great health benefits Great skill training Pay scale was wonderful Food quality is top notch.

Cons

Like any restaurant chain, some managers are amazing, and some are truly awful. Benefits for members of management are slowly being whittled away at all levels, such as biannual bonuses. The expectations of the management are not lowered, thus creating the typical "Why should I work this hard when I get nothing in return?" mentality. Given the high expectations on members on management, I feel that mentality completely acceptable.

Explore other reviews about Chipotle

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food for breaks, young team, not many crazy customers compared to other fast food restaurant chains

Cons

Always short-staffed at night and double the work from the mornings, the manager has to close multiple positions alone, with insufficient and poor training because God forbid you clock in to learn how to work best.

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