Overworked underpaid - Service Manager Chipotle Employee Review

1.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement, growth within company, and free food.

Cons

Company is going downhill. Used to pay above min wage, now they don't. Physically demanding job, crew calls in a lot so everyone is underpaid and over worked. Perks used to be better. They cut paid breaks and free meals for everyone who works (now you only get free meals if you work a long shift). Customers are entitled and you are never doing enough to please higher-ups.

Explore other reviews about Chipotle

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast Paced Environment good benefits with education

Cons

Can be stressful with rush hours and staffing

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts on food and staff are friendly

Cons

Management does not really care. Sits in office and rarely helps. This does depend on the manager which affects the staff. Imagine working at minimum effort is the acceptable norm and a upper manager comes in complaining that things are wrong and does not fit standard

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