Pros
Great benefits, great PTO policy (I get 20 days a year), flexible work schedules available, and ability to work from home. Regional leadership is great, and open to new ideas and less rigid career development plan than many other companies.
Cons
Regional leadership is great, but home office is very slow to take action on anything and justifies extreme caseloads and high incoming claim counts by saying we are "already overstaffed". Per word of mouth, ESIS (TPA of Chubb) is on the low end of the totem pole when it comes to salaries. They identify high achievers and work them to death for no extra compensation--and when they do reward you, it's in the form of bonuses that are taxed at a super high rate so you only end up seeing half of it anyways. If you present yourself as ambitious, they will milk it for all its worth. They focus on hiring young professionals straight out of college that don't know any better and will work themselves to death to get ahead.