Chubb Reviews | Glassdoor

Chubb Reviews

Updated April 19, 2018
756 reviews

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3.2
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Approve of CEO
Chubb Chairman and CEO Evan Greenberg
Evan Greenberg
126 Ratings

756 Employee Reviews

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Pros
  • The legacy Chubb company is more focused on work/life balance which is something the legacy ACE company lacked entirely (in 88 reviews)

  • Option to work from home 3x a week (in 27 reviews)

Cons
More Pros and Cons

  1. "Love it here, great potential growth"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Chubb full-time

    Pros

    benefits resume builder team leaders training co workers

    Cons

    supervisors
    hours
    tedious work
    have to work around


  2. "Chubb is an excellent place to start a career. It is a VERY corporate environment but you will learn a lot in any role."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Whitehouse Station, NJ
    Former Employee - Underwriter in Whitehouse Station, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chubb full-time (More than a year)

    Pros

    Managers care about their employees and the overall well-being of the company.

    Cons

    Generally boring work atmosphere, especially if you re coming right out of college. This may vary per location but that was just my experience.

  3. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time

    Pros

    Good employee benefits, well respected company, good training programs, people are willing to help if you seek them out, best carrier in the marketplace

    Cons

    It can be hard to get the attention of management if you need help with a task, have to ask repeatedly for guidance, but if you develop relationships you can ask a peer

    Advice to Management

    Need to hire more management within the branches so that they become more available to team members. Help employees reach full potential


  4. "Great People, Great Company, Tough to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Underwriter in New York, NY
    Former Employee - Executive Underwriter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chubb full-time (More than 5 years)

    Pros

    Great people
    Strong Resources
    Powerful name makes it easy to bring in business

    Cons

    Very heavily saturated in management, leaves little room for growth
    Salary is not comparable to industry

    Advice to Management

    No advice. I think its an amazing company and probably the best in insurance. The CEO is the best CEO in the business.


  5. "Professional Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chubb full-time

    Pros

    Benefits, Fun Environment, and Pay

    Cons

    Drab work sometimes, Not a lot of attention paid to the underwriter training programs


  6. "Friendly environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Welcoming and diverse atmosphere, On the job training, friendly and helpful co-workers. Room for growth, learning, advancement and Promotion opportunities.

    Cons

    Because I’m fairly new to the company, I haven’t encounter much of any downsides. Maybe more staff needed in particular departments.


  7. "Underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter
    Former Employee - Underwriter
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chubb full-time (More than 3 years)

    Pros

    Resume builder. Top tier insurance company. Pay is good. Management is knowledgeable. Good career development overall being at this company.

    Cons

    Work life balance is difficult to achieve. As others have commented the turnover has been high since the merger and continues to be high. Theme across Chubb is understaffed business units with high work loads.

    Ace management comes down on employees at times instead of coaching employees.

    401k is only deposited in one sum at end of the year (actual deferred).

    Advice to Management

    Work on employee retention at the underwriter level - turnover hurts the entire team's moral. It doesn't make sense to have the best training in the industry and not focus on employee retention at the 2/3 year mark (when your benefits vest). Work to understand why there is turnover, and what can be done to fix it. Turnover of 2-4 year underwriters is an issue that needs attention. If it takes months to fill experienced underwriters roles, shouldn't more be done so people want to stay at Chubb in the first place?

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Chubb full-time

    Pros

    Strong company with great benefits.

    Cons

    Most departments strained or overworked. Under staffed.


  9. Helpful (3)

    "Not the Chubb of old"

    StarStarStarStarStar
    Current Employee - Underwriter - Middle Market
    Current Employee - Underwriter - Middle Market

    Pros

    Good benefits, financially stable, opportunity for advancement due to retirements, great co-workers, ability to work from home is a plus

    Cons

    Increased micromanagement, power struggle at numerous levels of the company, legacy Chubb employees are leaving in droves, not enough people to do the work, poor work/life balance, they run reports of reports

    Advice to Management

    Stop with the micromanagement, hire more employees, address why employees continue to leave


  10. Helpful (2)

    "Claims specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Wilmington, DE
    Current Employee - Claims Specialist in Wilmington, DE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chubb full-time (More than 5 years)

    Pros

    Generous pto and leave; some flexibility in work schedules; pay is ok

    Cons

    Promotes to highest level of incompetency; horrible atmosphere since ace/chubb merger; retaliation if you speak out or speak your mind is openly allowed; bullying like high school; management top heavy and no one actually to do the work. Unrealistic goals; poor technology; favotitism runs amuck; no advancement stuck in one job entire career; high turnover. Constantly looking for another job! : benefits overpriced. Raises are practically non-existant

    Advice to Management

    Clean house! When an employer complains , listen ! Dont sweep problems under the rug and hope they will just go away! Read glass door reviews; will be a real eye opener?


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