Not what it was - Anonymous employee Chubb Employee Review

2.0
Apr 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Old Chubb - prior to the takeover in 2015 by Ace - was an excellent company (5 stars). Chubb is moving heavily into Agile and CI. Lots of work to do. Fast paced. Forward thinking.

Cons

Delivery-focused rather than quality-focused. Too many managers, not enough "workers". Almost zero training. Hard to move internally. Use a lot of Cognizant/Cap Gemini staff etc.

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2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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