Employed there 23 years - Claims Adjuster Chubb Employee Review

2.0
Mar 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are great, but you don't take a job only for the benefits. They're good on work/life balance and medical insurance, OK on the rest.

Cons

Prior to 2002 there always was a Chubb family member involved in the company and employees were respected and supported. They brought in a finance guy to run the company and ever since it's been numbers, numbers, numbers. Keeping the stock price up is paramount and employees are treated as second-class. Chubb used to be different than all the other insurance companies (ask anyone who has been in the business more than ten years) but now they are like all the others;

Explore other reviews about Chubb

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and total benefits

Cons

Don’t love the political associations

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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