I enjoyed working at Chubb. They work hard to do the right thing and take a balanced approach to the insurance business - Underwriter Chubb Employee Review

4.0
Jan 7, 2015
Recommend
CEO approval
Business Outlook

Pros

* Chubb values underwriting expertise, claims handling, and relationships with their brokers have a solid reputation in the industry. These values come into action with their matrix reporting structure with branch managers who manage the agents and underwriters who need support from home office. The underwriters have to appease both in order to do their job correctly.

Cons

* The matrix organization can be cumbersome at times trying to please different leaders and to keep everyone in the loop. * They have too many meetings. * The have slimmed down their home office staff who has been overworked and too focused on tactics at times such that they could not develop strong enough strategies.

Explore other reviews about Chubb

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and total benefits

Cons

Don’t love the political associations

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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