I love my line of work, just not the people who manage it. Very disappointed with Citi - Client Support Associate Citi Employee Review

2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Company name recognition. Great place to learn how things are done. Citi is well known throughout the financial industry

Cons

No employee appreciation, slow to get compensation program finalized. Unclear procedures for servicing clients. Heavy favortism. Uneven salary ranges amongst colleague. NO comission even when fully licensed (it is a process ... 7 months and still waiting). Inadequate staffing.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive of career development and lateral moves

Cons

Pay is a bit lower in some divisions

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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