Working at Citi | Glassdoor

Citi Overview

New York, NY
10000+ employees
Company - Public (C)
Investment Banking & Asset Management
$10+ billion (USD) per year
Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the ... Read more

Mission: Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on ... Read more

Company Updates

  • Syreeta Brown, Head of Global Recruitment Strategy at Citi shares perspectives on diversity and insights into her career with LEAD Magazine. Read more:

    Five minutes with... Syreeta Brown | LEAD magazine

    Syreeta Brown is head of global recruitment at Citi and a winner of the Black British Business Awards

  • Citi has over 200+ internships and graduate programs aimed at building critical leadership, development, and technical skills. Check out & apply to our 2019 programs here

    2019 Citi Analyst & Associate Programs

    Search and find the perfect graduate program for you at Citi bank. We have over 200 programs available.

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Citi Video

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Citi – Why Work For Us?


Citi's Value Proposition: A Mission of Enabling Growth and Progress

What You Can Expect From Us & What We Expect From Ourselves

Citi's mission is to serve as a trusted partner to our clients by responsibly
providing financial services that enable growth and economic progress. Our core
activities are safeguarding assets, lending money, making payments and accessing
the capital markets on behalf of our clients. We have 200 years of experience
helping our clients meet the world's toughest challenges and embrace its
greatest opportunities. We are Citi, the global bank – an institution connecting
millions of people across hundreds of countries and cities.

We protect people's savings and help them make the purchases – from everyday
transactions to buying a home – that improve the quality of their lives. We
advise people on how to invest for future needs, such as their children's
education and their own retirement, and help them buy securities such as stocks
and bonds.

We work with companies to optimize their daily operations, whether they need
working capital, to make payroll or export their goods overseas. By lending to
companies large and small, we help them grow, creating jobs and real economic
value at home and in communities around the world. We provide financing and
support to governments at all levels, so they can build sustainable
infrastructure, such as housing, transportation, schools and other vital public

These capabilities create an obligation to act responsibly, do everything
possible to create the best outcomes, and prudently manage risk. If we fall
short, we will take decisive action and learn from our experience.

We strive to earn and maintain the public's trust by constantly adhering to
the highest ethical standards. We ask our colleagues to ensure that their
decisions pass three tests: they are in our clients' interests, create economic
value, and are always systemically responsible. When we do these things well, we
make a positive financial and social impact in the communities we serve and show
what a global bank can do.

As a global bank, Citi needs a workforce as diverse as the clients and communities we serve. A diverse workforce stimulates new ideas and fresh ways of thinking and fosters the skills needed to be successful in a dynamic business environment. It also helps us attract the best talent in the industry.

We are proud of our culture of inclusion and collaboration. Citi earned a perfect score on the Human Rights Campaign Foundation's Corporate Equality Index for the 12th year in a row. We see diversity as a source of strength. Therefore, we have made it a priority to foster a culture where the best people want to work, where people are promoted on their merits, where we value and demand respect for others and where opportunities to develop are widely available to all - regardless of differences.

To learn more about Diversity Citi visit 

Building and retaining a diverse workforce requires continual assessment and adaptation. Citi partners with organizations and academic institutions that are expert in areas including flexible working, veteran hiring and workplace equality for minorities, women, LGBT individuals and people with disabilities.

Employee Networks

Citi Employee Networks open to all Citi colleagues and offer opportunities for professional development, mentoring, networking and community involvement. Each network is focused on a diverse community, and together they cover culture, ethnicity, disability, veterans, sexual identity, family circumstance and gender. As of July 2014, there were more than 100 employee networks in a total of 18 countries with 15,000 members.

Learn more about our Employee Networks

Progress: Economies

Citi’s efforts to enable economic progress are broad and diverse, but a core element of all our work is partnership with local market participants who can help inform our thinking, business activities and community efforts. We combine what they know about their respective markets and community needs with our experience, scale and expertise to figure out the best and most efficient way to advance economic progress.

Progress: Cities

Citi works to strengthen the financial security of low-income residents, from investing in affordable housing to expanding access to financial services in partnership with city agencies. We support urban growth through our direct investment in infrastructure projects that revitalize neighborhoods and connect citizens to much-needed services. We create new partnerships and alliances at the local level, collaborating with local governments, businesses, NGOs and community groups to revitalize cities. And we push the limits of existing approaches; investing in innovative uses of technology and bringing the best expertise that Citi and our partners across private and nonprofit sectors can offer to facilitate essential and inclusive public services.

Progress: Sustainable Growth

As a global bank with extensive experience in environmental finance and environmental and social risk management, Citi helps clients navigate these evolving issues and advance approaches that work. We empower sustainable growth in three key ways. We advise on and finance projects focused on environmental solutions and reducing climate change impacts. We help our clients understand and manage risk associated with the impacts of their business on the environment and communities. Lastly, we manage our own operations and supply chain to minimize Citi’s environmental impact, reduce costs and reflect best practices. From enabling communities to adapt to climate change impacts, to directly financing infrastructure improvements that increase access to clean water and manage waste, to supporting green, affordable housing projects in low and- moderate-income communities, Citi is empowering sustainable growth.

Progress: People

We focus on attracting and retaining a talented and diverse employee base, developing their potential and rewarding their successes. We strive to create a culture of inclusion and well-being and an environment that allows every individual to thrive at work and contribute to their communities. This approach is ingrained in all that we do and we are constantly working to improve. We take these responsibilities seriously and understand that our firm-wide success is rooted in the individual success of the talented individuals who make up Citi’s global employee base.

Progress: Integrity

We are committed to fostering a culture of ethical decision making and we encourage our people to speak up when they see something that doesn’t look right. Every day, Citi strives to meet and exceed our responsibilities to our clients, shareholders, regulators, communities and global partners through strong governance, thoughtful and frequent engagement, and by doing business according to the highest standards of professional and ethical conduct. These capabilities create an obligation to act responsibly, do everything possible to create the best outcomes, and prudently manage risk. If we fall short, we will take decisive action and learn from our experience.

Citi makes a significant investment to provide valuable benefit programs for all employees around the world.  These include core health, insurance and retirement programs as well as supplementary programs.

Our global benefits philosophy requires that programs should deliver quality benefits and be simple to understand, to access and communicate. Our Live Well at Citi Global Health Strategy, offers best in class wellness programs, tools and resources to help employees lead healthier lives. We strive to inspire accountability, improve health and productivity while managing our healthcare costs. Our programs are designed to support Citi’s values and help to attract, motivate and retain a diverse workforce within a collaborative work environment.

Benefits vary by region, for US Employees please see a full list of Benefits here:

Citi Reviews

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Citi Chief Executive Officer, Citigroup Michael Corbat
Michael Corbat
3,250 Ratings
  • Featured Review

    Helpful (7)

    "Great Place to Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Associate in New York, NY
    Current Employee - Client Service Associate in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (Less than a year)


    -Citi has a lot of people who make this place special
    -The large array of products and segments allow Citi to help many people inside and out with their financial needs


    -There are some very manual parts of the business that could be automated
    -Compliance does not usually grant any exceptions even if it means clients are caught in the middle of red tape

    Advice to Management

    Try to streamline some processes that clients are involved in.

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Citi Photos

Citi photo of: Cheers to our Analysts joining us in Citi Brazil #LifeatCiti
Citi photo of: Hosting our first Citi Careers Carnival in #CitiBelfast
Citi photo of: Student Hackathon in Singapore
Citi photo of: Lights. Camera. Action. Smiling for our employee photoshoot #LifeatCiti
Citi photo of: Happy Halloween from our #CitiDublin team
Citi photo of: Raising funds for the Poppy Legion and supporting our veterans #LifeatCiti
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Citi Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Citi.


    The interview consisted of Panel interview sessions. Scheduling can be challenging so be patience. If remote, the interview will be via video conference call.

    Interview Questions

    • All questions were scenario based. For example. candidates should be able to explain SWOT questions. In addition, be prepared to discuss situations where you failed and where you have succeeded.   Answer Question
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Citi Awards & Accolades

  • Best Investment Bank for Financial Institutions, Euromoney, 2016
  • Most Trusted Brands, Reader's Digest, 2016
  • Fintech Innovation of the Year (shortlisted), FinTech Innovation Awards, 2016
  • Best Digital Banks, Global Finance Magazine, 2016
  • World's Best Digital Bank, Euromoney, 2017
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