Team leaders are not human - KYC Analyst Citi Employee Review

1.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay is industry standard

Cons

Overworked, no thanks for hard work, TL's are awful, will throw meditation and yoga classes and talk about self care but then be so mean to people and pressure them into working to perfection which is not possible in this environment. Emails daily asking why something is no done and often asking if we just did not bother when staff are being worked to the bone. Tone from TLs is not human and major bullying. HR do nothing about it

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5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place as an intern

Cons

Have to travel to office no wfh

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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