Good place, but there is room for improvement - Personal Banker Citi Employee Review

4.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Good brand name - people know Citi. It sure does have recognition. On a flip side, some people see Citi as a credit card and mortgage company... Benefits are pretty decent, good vacation allowance. Because Citi is so big, it can provide opportunities to work in different departments, regions and even countries. Not sure about compensation in other cities, but its very competitive over here compared to other banks.

Cons

Working at a big company has its drawbacks as well. A lot of times communication is broken between departments. Sales goals are nearly impossible to reach eliminating a chance of promised commission. Not easy to move up - Citi's presence in Boston is still very limited. Insurance premiums are fairly high, but I guess they are high everywhere these days.

Explore other reviews about Citi

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- great benefits - kind, thoughtful people - good company culture - good work life balance

Cons

- everyone seems to lack motivation - work life balance is great because no one does much work

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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