This is not a counseling position. It's a customer service call center masquerading as a help line. - Guidance Consultant ComPsych Employee Review

1.0
Feb 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Provides health insurance, which can include vision and dental, and snacks. There is little else that is a benefit to this job.

Cons

Has no actual counseling. You have call quotas, systems training, supervision that is about as useful as an AIM chatroom, and you are just a number to them.

Explore other reviews about ComPsych

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very stable employer with many opportunities for learning and growth. Ability to work fully-remote and employer provides the necessary technology for you. Full benefits and perks provided at service anniversaries.

Cons

Like most employer now PTO is limited to start, but is more generous later.

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is real here. ComPsych sits at the intersection of behavioral health and workforce wellbeing, and that purpose comes through in the daily work in a way that isn't just marketing language. If you care about the EAP space and the impact it has on employees around the world, this is a place where that matters. The people are a genuine standout. Across departments, you find colleagues who are sharp, collaborative, and invested in doing good work. Teams tend to be lean, which means individuals carry real responsibility and have the opportunity to make meaningful contributions. That can be energizing if you are someone who wants ownership over your work. The global scope of the business is a differentiator. For anyone interested in global operations, the breadth of markets and programs ComPsych operates across creates exposure that is hard to find elsewhere. There is real complexity to navigate and that complexity builds skills quickly.

Cons

Growth within the organization can feel inconsistent. There are opportunities, but they are not always visible or equitably communicated, and career pathing can vary significantly depending on your manager and team. Internal processes and cross-functional coordination can be slower than the pace of the business demands. As the company continues to grow globally, investment in infrastructure and process alignment would go a long way.

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