Started off great and then slowly went downhill. - Policyholder Service Representative Combined Insurance Employee Review

2.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are great. While the Covid-19 pandemic is happening they offer remote work.

Cons

Not enough training. Not enough support when you need help. They audit everything. They expect you to provide quality service but wait it has to be done in under 7 min. Their expectation is unrealistic: they should really look at quality over quantity.

Explore other reviews about Combined Insurance

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work / life balance, phenomenal health insurance benefits, supportive management, team mentality

Cons

I don't like the new 4 day in office mandate but it's fine.

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair company. Mgmt was ok

Cons

Low salary not overtime I’d offered

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