2.0
Mar 27, 2017
Former employee, more than 1 year
Seattle, WA
Recommend
CEO approval
Business Outlook
Pros
They hire good people. The training is good. The benefits are great. They have made the customer experience their #1 product and are serious about improving their horrible reputation. They just started a formal system that takes suggestions from the front line workers and actually tracks the suggestions and forwards them. The management at the front line was great.
Cons
They hire good people but don't provide accurate information about the compensation plan in the hiring process or in the Enterprise Account Executive offer letter. In my case, the Comcast program to report unethical behavior, Comcast Listens and Comcast Solutions turned into a case of deny and delay hoping I would go away.