Enterprise Business Intelligence - Anonymous employee Comcast Employee Review

4.0
Mar 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great benefits, decent products, and employee perks are great. The business is slowing changing and trending to hiring more young people. There are good opportunities to grow and learn. Being linked with NBC means that if you're not happy on the Comcast side of things, you can always try to go over to the NBC side of things. On the whole, coworkers are nice and headquarters is a very nice facility with a great view of Philadelphia.

Cons

Our public reception is dismal (obviously) so you get a lot of friends and family who hate the company and rant to you. Depending on the team you're on, you can get quite a different job experience. Comcast is still run as a mainly financials driven company despite their outward appearance as a new-age tech company. As such, some newer types of management styles and work culture norms (think Silicon Valley) may be frowned upon. This is hugely dependant on the team you're on. If you're more business facing, expect to get an old school approach on culture and management. If you're more IT, expect a more laid-back approach. At the department that I work at, certain higher up leadership monitor what time people come into work and leave the office. I think that is a huge mistake. Besides this, helicopter management or micromanaging is rampant in EBI. Good work gets done in EBI but it is lost in the political catfighting and power grabbing that's occurring. It's so bad that it impacts the work being done since people think twice about suggesting new ideas because other people might steal it for their own.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Pay is okay, it could be better

Cons

A lot of restructuring Networking required to progress

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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