This role is a trap! - Associate Account Executive Comcast Employee Review

2.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

They let you travel for the the first 3 months and train you. Which was the only enjoyable thing about this position.

Cons

They take advantage of college graduates. They mental and physically abuse you! They do not pay there employees fair for the work they do. You get instructions from individuals who have never sold a day in their life’s or haven’t in 5+ years. This program is a joke and the account executive that are there even say it. If you want to be overworked and underpaid after college go ahead and work for Comcast Spotlight. It doesn’t matter what you do nothing will ever satisfy the leaders of the program. If you take this job you always need to have a backup plan! You will go to work and be miserable every day. Also, they offer you a lot of vacation but it is not a vacation if you are asked to get WiFi and answer the phone while you are there. They will also give you a hard time and tell you how far you are behind when you get back. What is most heartbreaking for everyone who joins this program is that they promise you a spot in the area you are placed in to begin with. You quickly realize through your graduation calls that you will not end up at that office. You will either be fired or asked to move across the country. Probably the worst thing about this program is that your ”boss” is halfway across the country. The local sales mangers that you are assigned are glorified baby sitters. They do not care if you succeed or anything because when it comes down to it they cannot even fight for a position for you. They are there to micro manage your every move. College grad you have been warned!

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Pay is okay, it could be better

Cons

A lot of restructuring Networking required to progress

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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