Spend your life working - Branch Manager Commerce Bank Employee Review

Work life balance, no support, pressured sales, missed meal breaks, turnover do to hours, bonus depends on he said she said mentality vs actual facts. Anyone can give a bad survey and bam all your hard work is down the drain. Bonus is a 3 month time period, surveys would be minimal the first 2 months and pushed the 3rd month which most of the time landed you under a 90%. This happened 3 bonus periods in a row, when brought to upper management the “fix,” was to give out more surveys or turn them off so either way there was a branch screwed out of bonus pay. Started to seem like a tactic to avoid bonus payout. Lastly at least once a week systems crashed whiched cause customer to be in an up roar, which then caused a bad survey, this were never dismissed but always approached as “well what more could you have done.”