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Computer Generated Solutions

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Think carefully before accepting work here - Anonymous employee Computer Generated Solutions Employee Review

1.0
Apr 19, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits. Truly the only pro to working at this company

Cons

I have recommended CGS to friends in the past, and I regret doing so. I started out enjoying my time there, but after being so underpaid, so overworked, and so exhausted daily from the mental, and emotional stress, leaving was the best thing I’ve ever done. No employer should be forcing all employees into the office without regulation by claiming they are essential staff during this pandemic, when the actual essential staff makes up approximately 2% of the workforce and never reports to the office. All that to say, if you are offered an opportunity at CGS, only take it if you’re desperate but get out quickly. Don’t risk your mental and emotional well-being on a man who would gladly fire you before giving you another dollar on your pay check.

Explore other reviews about Computer Generated Solutions

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, and group of people

Cons

Repetitive work was very draining

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working for this company

Cons

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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